At Korgeify, we strive to deliver exceptional products and services. However, please be aware of the following terms regarding refunds:
1. Refund Policy
Digital Products & Services: Due to the nature of digital products and services, we do not offer refunds once the purchase has been completed. If you encounter issues or are dissatisfied, please contact us within 7 days of purchase. We will do our best to resolve any issues or provide alternative solutions.
Physical Products: We do not process refunds for physical products. If you have any concerns about your purchase, please contact us for assistance or potential solutions.
2. How to Address Issues
Digital Products & Services: For any issues or dissatisfaction, please reach out to our support team at [email protected] within 7 days of purchase. Provide your order number and a detailed explanation of your concern, and we will work to resolve it.
Physical Products: If you have concerns about your physical product, please contact us at [support email] to discuss possible solutions. Refunds are not available, but we are committed to addressing any issues.
3. Non-Refundable Items
Custom or Personalized Products: Custom or personalized items are not eligible for refunds unless they are defective or damaged.
Subscription Services: Subscription-based services are non-refundable for the current billing cycle. Cancellations can be made to prevent future charges.
4. Contact Us
For any questions or concerns about our refund policy or to discuss issues, please contact us at [email protected]. While we do not process refunds, we are dedicated to addressing your needs and ensuring your satisfaction.
Thank you for understanding and for choosing Korgeify.com.